Privacy Policy
Last updated: February 2025
Trans-West Process Solutions (“we,” “our,” or “us”) operates the One Click Quote app and related services. This policy describes how we collect, use, and protect your information when you use our app to request quotes.
Information We Collect
When you use One Click Quote, we may collect:
- Contact and account information — Name, email address, phone number, company name, and business address (including unit/suite number if you provide it). For registered users, we store this so you can request quotes without re-entering it.
- Quote details — The description of what you need a quote for, quantity, and any photos you upload (e.g. of parts or equipment) so we can provide an accurate quote.
- Profile photo — If you choose to add a profile or registration photo, we store it to display in the app and to help us recognize you.
How We Use Your Information
We use the information you provide to:
- Process and respond to your quote requests.
- Contact you about your quotes (by email or phone).
- Manage your account and preferences if you register.
- Improve our app and services.
We do not sell your personal information to third parties.
Data Storage and Security
Your data is stored on our servers and is used only by Trans-West Process Solutions to fulfill quote requests and operate the app. We use industry-standard measures to protect your information. Photos and contact details are retained as long as needed for quotes and account management.
Sharing of Information
We may share your information only when necessary, for example with service providers that help us run our systems (e.g. hosting). We do not share your information for marketing purposes with unrelated third parties.
Your Choices
You can use the app as a guest (without an account) or register for an account. If you have an account, you can update or correct your profile information in the app. To request deletion of your account and associated data, see our account and data deletion page. For other questions about your information, please contact us.
Contact Us
If you have questions about this privacy policy or your personal information, please contact us:
Trans-West Process Solutions
1182 Russell St, Thunder Bay, ON P7B 5N2
Phone: (807) 623-0909
Website: oneclickquote.ca